Privacy Policy

1. Introduction

OnboardingPro is a SaaS platform operated by OnboardingPro. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, and agency details provided during registration.
• Client data: information submitted by your clients through onboarding forms, including uploaded files and payment confirmation status.
• Usage data: pages visited, features used, and interactions with the platform.
• Authentication data: session tokens managed by Auth.js. If you sign in with Google, we receive your name and email from Google.

3. How We Use Your Information

We use the information collected to:

• Provide and operate the OnboardingPro platform.
• Send transactional notifications related to your account.
• Improve and personalize your experience.
• Comply with applicable legal obligations.

4. Data Storage and Security

Your data is stored in secure cloud infrastructure (Neon PostgreSQL). Files uploaded by clients are stored via Cloudinary. We apply industry-standard security measures, including encrypted connections (HTTPS) and access controls. We retain your data for as long as your account is active or as required by law.

5. Third-Party Services

We use the following third-party services to operate OnboardingPro:

• Google OAuth — authentication (subject to Google's Privacy Policy).
• Neon — cloud database hosting.
• Cloudinary — file storage and delivery.
• MercadoPago / Stripe — payment processing (we do not store card details).
• Calendly — meeting scheduling (if connected by the agency).

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, contact us at the email address provided below.

7. Cookies

OnboardingPro uses strictly necessary cookies to maintain your session and remember your language preference. We do not use tracking, analytics, or advertising cookies.

8. Contact

For questions or requests related to this Privacy Policy, contact us at: privacy@onboardingpro.app